FAQ Topics

What is Bitcoin
 How to Pay with Bitcoin

Bitcoin is secure money for the internet. You can pay without handing out sensitive financial information, and you don't need an account.

1. First you'll need a bitcoin wallet – an app that lets you receive, hold, and spend bitcoin

It is important that you use a true bitcoin wallet app that automatically calculates sufficient miner fees. These fees help to ensure timely confirmation for your transaction on the Bitcoin network.

You can use any of these popular wallets to make secure, successful payments to BitPay merchants.

2. Move bitcoin into your spending wallet

If you don't yet have bitcoin in your bitcoin wallet yet, you'll need to buy some.

Bitcoin exchanges are available all over the world, allowing users to convert any currency into and out of bitcoin. Every country and region is different, so you'll want to do some research before choosing an exchange.

Exchanges and accounts do not send your bitcoin payments immediately, so they are not good for paying BitPay merchants. To avoid payment problems, first withdraw your bitcoin from the exchange to your spending bitcoin wallet before attempting to spend it.

3. Make a payment

Making a bitcoin payment is fast, convenient, and extremely secure.

To make a payment, you won't need to enter any sensitive card information. Instead, you'll simply send the payment from your wallet app. 

Remember to send your payment during the 15-minute payment window. BitPay only guarantees the fixed BTC price for this time period. Do not send payments to expired invoices.

There are several ways to pay a BitPay invoice from your bitcoin wallet.

Bitpay payment

A - Scan the QR Code

If your wallet is on a different mobile device, you can scan this code to open the payment in your wallet. Your wallet will lock in with the correct receiving bitcoin address and sending amount. Then make the payment.

B - Open in Wallet

If your wallet is on the device you're using to view the invoice, you can open the payment in your wallet by tapping here. Confirm everything is correct, and your wallet will make the payment.

C - Send the Payment Manually

Copy the payment URL from the invoice to your wallet, check your payment details, and send the payment.

Bitcoin Miner Fees 

Bitcoin miner fees are the cost your wallet pays for the computing power which confirms bitcoin transactions on the Bitcoin network. Miner fees are not BitPay fees, and they cannot be refunded. These fees can be higher or lower depending on the number of transactions waiting to be confirmed on the Bitcoin network.

Network Cost Fee

The Network Cost fee included in your invoice total covers the bitcoin miner fee cost of BitPay's transaction sweep for your payment. This fee is an operational cost, not revenue collected by BitPay. It is not included with refunds. Learn more about the reasons for this cost.