Call 0207 871 0532 Monday-Friday 10am - 5pm

Most Frequently Asked Questions

  • 1. What are the different limits for each payment form?
  • 2. What documentation do you need from me?
  • 3. What is required in a courier delivery?
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FAQ Topics

  • GENERAL FAQS

    1. What factors influence the value of bars and coins?

    2. What is the LBMA standard?

    3. What is the London gold fix?

  • PAYMENT FAQS

    1. How do I know if my payment is received?

    2. How long will my transfer take?

    3. What are the different limits for each payment form?

  • GOLD BUYING/SELLING FAQS

    1. Are there discounts?

    2. Can I order special vintages or mints online?

    3. Can I sell my gold back to you?

  • SILVER BUYING/SELLING

    1. Do you buy silver?

    2. Will I be charged VAT on silver?

  • SHIPPING FAQS

    1. Can I collect from your office in London?

    2. How can I track my parcel?

    3. How much is delivery? Is it insured?